Last updated: September 10, 2026

Terms of Service

1. Introduction

Welcome to WillowTree Custom Homes. By accessing or using willowtreetx.com (the “Site”), you agree to comply with these Terms of Service. Please read them carefully. If you do not agree with these terms, please do not use the Site.

2. Business Details

Legal Name: WillowTree Custom Homes
Doing Business As: WillowTree Custom Homes
Office: 680 N Carroll Ave, Suite 100, Southlake, TX 76092
Phone: (817) 617-9105
Services Offered: Luxury custom home design and construction in North Texas and the Texas Hill Country, including homes built on WillowTree homesites within select communities and on client-owned land.

3. Content and Intellectual Property

All content on the Site, including text, photography, video, renderings, floor plans, community maps, logos, and design, is owned by WillowTree Custom Homes or used with permission, and is protected by copyright and trademark law. You may view and share Site content for personal, non-commercial purposes. You may not copy, reproduce, republish, or use Site content, including home designs, floor plans, and renderings, to design, build, or market a home without our written permission.

Photographs of completed homes are the property of WillowTree Custom Homes and its photographers. Homes shown were built for private clients and are not available for purchase unless stated.

4. Renderings, Plans, Pricing, and Availability

The Site is provided for general information. Renderings, site plans, community maps, floor plans, square footages, lot dimensions, and descriptions are conceptual, illustrative, and subject to change without notice. Actual homes, homesites, and community features may differ from what is shown.

Any pricing, starting prices, homesite counts, availability, timelines, or completion dates shown on the Site are estimates provided for planning purposes only. They do not constitute an offer, a quote, or a guarantee, and they may change at any time. Final pricing, specifications, and schedule for any home are set only in a written agreement signed by both parties.

WillowTree builds in communities developed by others as well as communities it has developed. Community amenities, schools, homeowner association requirements, and architectural guidelines are set by the applicable developer, association, or district and are subject to change. Please verify school assignments and community details independently.

5. Privacy and Data Protection

We do not sell your personal information.

We may use standard analytics and advertising tools to understand website traffic and engagement.

When you submit a form on the Site, your contact information is collected through Buildertrend, our construction management software, and is used to respond to your inquiry, schedule a consultation, and share information about WillowTree communities and homes. We store contact information only when you provide it for these purposes. You may ask us to remove your information at any time by contacting us using the details in Section 13.

For full details on how we collect, use, and protect information, please see our Privacy Policy.

6. Client Portal

WillowTree clients under contract receive access to a project portal provided by Buildertrend. Access to the portal is governed by your construction agreement and by the portal provider’s own terms and privacy policy. You are responsible for keeping your login credentials confidential.

7. Third-Party Links

The Site may contain links to websites operated by third parties, including community developers, social media platforms, review sites, and our project portal provider. These links are provided for convenience. WillowTree Custom Homes does not control and is not responsible for the content, accuracy, or privacy practices of third-party websites.

8. Prohibited Activities

You agree to use the Site only to read and share information about WillowTree Custom Homes. You may not:

  • Copy, scrape, or download Site content, photography, renderings, or plans for commercial use or for use by another builder, designer, or developer.
  • Use the Site to send unsolicited communications or to submit false or misleading information through our forms.
  • Attempt to interfere with the security or operation of the Site, or access any area of the Site or portal you are not authorized to use.
  • Use the Site in any way that violates applicable law.

9. Terms and Conditions for Products and Services

The Site does not sell homes, homesites, or services directly. Terms and conditions for any home, homesite, design service, or construction project with WillowTree Custom Homes are detailed in the written agreement signed at the time of sale. Nothing on the Site creates a contract, reservation, or obligation to sell or build.

10. Disclaimer and Limitation of Liability

The Site and its content are provided “as is.” While we work to keep information accurate and current, we make no warranties about the completeness, accuracy, or availability of the Site. To the fullest extent permitted by law, WillowTree Custom Homes is not liable for any damages arising from your use of, or reliance on, the Site or its content.

11. Governing Law

These Terms of Service are governed by the laws of the State of Texas. Any dispute relating to the Site will be resolved in the state or federal courts located in Tarrant County, Texas.

12. Modifications to the Terms

We reserve the right to modify these Terms of Service at any time. Changes take effect when posted on this page, and the Last Updated date above will be updated. Continued use of the Site after changes are posted means you accept the revised terms.

13. Contact Information

For any questions or concerns about these Terms of Service, please contact us at:

WillowTree Custom Homes
680 N Carroll Ave, Suite 100
Southlake, TX 76092
Phone: (817) 617-9105
Email: [email protected]